Global IT services company Wipro yesterday announced it has been certified by SAP as a global provider of application management services.
Wipro achieved the certification following a audit process of its ability to deliver application management services with high-quality service operations based on SAP technology.
Wipro plans to use its FlexDelivery model and best practices related to application management services to provide value-added support to its customers.
Wipro’s FlexDelivery model for managing enterprise application landscape has been deployed by more than 50 customers to handle complex environments and business processes in variable work volumes typical of application maintenance and support engagements.
SAP’s certification of Wipro as a provider of application management services comes as Wipro was positioned as a ‘challenger’ by a leading Industry analyst in a service provider evaluation of 20 SAP application outsourcing service providers.
“Wipro has been successfully certified as a global provider of application management services,” said Michael H. Ressemann, global head of Outsourcing Services and Solution Delivery at SAP.
‘This confirms Wipro’s strong capabilities to provide professional application management services to SAP customers worldwide in support of SAP solutions.”
“We believe this latest certification highlights our commitment to driving business value for our customers,” said Arnab Chaudhury, Head – Application Management Services, Wipro Technologies.
“Wipro has been at the forefront of innovation and made significant investments in automation of application outsourcing, thus driving predictable, scalable and cost-effective solutions. We believe this is validated by the success in delivering operational transformation programs to our clients,” he added.
Some of the areas covered by the audit included the application management maturity model, quality assurance, tools, training, industry vertical expertise and expertise with SAP solutions.