Mobile number portability helps mobile users to retain their existing mobile numbers when they change from one mobile network provider to another. Currently this will be limited to a given licensed service area and will be applicable only to the cellular mobile phone numbers. The cost of this service will be Rs.19 or less. You can port from a CDMA operator to a GSM operator (provided you have a GSM compatible phone for that) and also vice-versa.
Eligibility Criteria for MNP
You need to meet some eligibility criteria, so that you can change to a different mobile operator by retaining you number:
- You should have been with the current service provider for more than 90 days.
- There should not be any outstanding bills to be paid to your current service provider.
- There should be no pending request to change the ownership of the mobile number.
- The mobile number sought to be ported should not be under trial in the Court of Law.
- The porting of the mobile number has not been prohibited by a Court of Law.
If you meet the above mentioned conditions, then you can proceed for mobile number portability.
Things to be done for MNP
To achieve mobile number portability, these are the things you need to do:
- Application Form
- Required Documents
- Post-paid users
Submit an application to the new operator.
Along with the application you may also have to submit a proof of address, proof of identity and a passport size photograph.
For existing post-paid users, you will have to submit an undertaking by the current service provider that
- You have already paid all dues as per the last bill
- You will pay all dues till the number is ported
- You understand and agree that in the event of non-payment of any such dues, the ported mobile number shall be made available to the previous service provider under law for recovery of such dues, and also will be liable to be disconnected by the new service provider
For existing Prepaid users, you have to submit an undertaking that you understand and agree that, if you have any balance amount of talk time at the time of porting, it will disappear.
The MNP Finale
Once the application for porting has been accepted by the new service provider, a maximum of 4 days can be taken for completing the porting process. The date and time of porting and the expected “No Service Period” will be communicated to the user either through an SMS or through a voice message. The “No Service Period” or downtime(the time when the user is disconnected from the old service provider and activated by the new service provider) that the user will experience will be 2 hours. However if you want to withdraw your porting request, you should do so in 24 hours by submitting a written application to the new service provider. But the porting fee will not be refunded.